Privacy Policy

1. Introduction

UniversalCommonsWay ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlining our Privacy Policy sets forth the ways in which your information is collected, processed, shared, and protected when you engage with our website universalcommonsway.site or use our yacht charter services.

You are giving your consent to the data handling practices mentioned in this policy by engaging with our services. This policy is in alignment with relevant privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional pertinent Canadian privacy legislations.

2. Information We Collect

2.1 Personal Information

Personal information is collected by us which you willingly submit when you:

• Reserve a yacht charter
• Reach out to us through our website or over the telephone
• Sign up for our newsletter
• Complete online forms on our website
• Engage in surveys or participate in marketing campaigns

The types of information we collect may include:

• Identification and contact details (such as email, telephone number, postal address)
• Financial details for payments (processed securely via third-party service providers)
• Preferences and details regarding your yacht charter
• Personal contacts for emergency situations
• Information about dietary restrictions or health (if you choose to provide it)

2.2 Automatically Collected Information

A variety of information is automatically gathered when you navigate our website, which may include:

• IP address and data on your location
• Type and version of your web browser
• Tracking of visited pages and the duration of site use
• Originating websites that led you to ours
• Specifics on your device (like type, screen size, and so forth)

2.3 Cookies and Tracking Technologies

Cookies and other comparable tracking technologies are used on our site to improve your user experience by allowing us to:

• Retain your preferences
• Evaluate site use and performance
• Offer personalized content
• Enhance our services

You have the ability to customize your cookie preferences via your browser settings or our cookie consent mechanism.

3. How We Use Your Information

Collected information is used for various purposes:

• Service Provision: In order to deliver yacht charter services, manage reservations, and maintain communication regarding your booking details
• Support for Customers: To address your inquiries and provide support when needed
• Processing of Payments: For the completion of transactions and managing invoicing
• Safeguarding and Security: With an aim to ensure the protection of our operations and deter fraudulent actions
• Promotional Outreach: Providing you with marketing materials and news updates, only with your permission
• Enhancements to the Website: To analyze visitor behavior and enhance our website's functionality
• Adherence to Legal Obligations: In observation of relevant legislation and regulatory directives

4. Information Sharing and Disclosure

We do not engage in the sale, exchange, or renting of your personal data to outside parties. Circumstances in which we may disclose your information are as follows:

4.1 Service Providers

Information may be shared with reliable third-party service providers tasked with helping us in areas such as payment processing; managing our website's hosting and upkeep; managing email campaigns; conducting analysis and monitoring of performance; and offering customer support services.

4.2 Legal Obligations

There may be situations where we are compelled to disclose your information by law or to comply with legal procedures, judicial orders, for emergency circumstances, or in the course of probing potential fraudulent or illicit activities.

4.3 Business Transfers

Should there be a corporate restructuring such as a merger, acquisition, or in the event of a sale of company assets, your information may be part of the assets transferred.

5. Data Security

We enforce suitable technical and administrative safeguards to protect your personal data from unauthorized entry, modification, sharing, or destruction. Such defenses include employing encryption, stable servers, access regulations, periodic evaluations, and staff training.

It is important to note that no form of electronic storage or transmission over the internet is entirely infallible. While we strive to secure your information, we cannot assure its complete security.

6. Data Retention

Your personal data is kept only for the duration necessary to serve the reasons for its collection or as obligated by law. Typical retention periods include:

• Charter Reservations: 7 years (for taxation and legal matters)
• Communications for marketing: Until you opt-out or request erasure
• Analytics of the Website: 26 months
• Customer Support Interactions: 3 years following the last engagement

7. Your Rights and Choices

You possess certain rights such as the right to access, request correction, delete (as permitted by law), transfer your data, opt-out from marketing communications, and oversee your cookie preferences. Should you desire to act upon these rights, reach out to us through the contact information provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized for the analysis of website traffic patterns. You have the option to decline participation through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms are present on our website, each with its own privacy policy guidelines.

8.3 Payment Processors

All payment transactions are managed by third-party services that comply with PCI DSS standards.

9. International Data Transfers

Data may be transferred and processed in jurisdictions other than Germany. In such cases, we ensure that adequate measures in line with applicable privacy legislation are applied.

10. Children’s Privacy

We do not target our services towards individuals under the age of 13, nor do we intentionally collect data from them. If there is suspicion that a child has submitted information to us, please make contact with us as soon as possible.

11. Changes to This Privacy Policy

Amendments to this Privacy Policy may occur to reflect new practices or legal mandates. You will be notified of these changes by the updated policy's publication on our site, through email to our registered users, or by a notice on our website. Continuing to use our services after the policy takes effect implies your agreement to the updated terms.

12. Contact Information

Should you have any queries about this Privacy Policy or how we handle your data, please get in touch with us:

13. Compliance with Google Ads User Consent Policy

Our adherence to Google Ads user consent policy is strict, and you may modify your cookie/tracking preferences at any time within our cookie settings portal.